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Suburban Sports Group Rinks

    Return Together

    We are excited to welcome you back to Suburban Ice Rochester!

    The safety of our employees and guests is our No. 1 priority, so we ask that you check out the following guidelines and regulations before arriving at the rink. We will be adhering to all government policies during our reopening. Please note the following action items, and check out the rest of the information and videos we have for you below.

    • Please arrive no more than 20 minutes before your scheduled ice session fully dressed for your on-ice activity. Social-distancing staging areas will be available only for participants to put their skates and helmets on.
    • Prior to entering the facility, ALL patrons must check-in via the QR code posted at the front of the facility. Participants will also have their temperature checked at the entrance; anyone repeatedly showing a temperature of 100.4 or above will be asked to exit the facility.
    • As a courtesy to others and per the governor's Executive Order, we ask everyone to wear facial masks at all times. The only exception is: Figure skaters will not need to wear them on the ice if they maintain a 6-foot social distance from others, as per the governor's latest EO 2020-180.
    • We will be working with limited capacity numbers (25%) so only two (2) guests can accompany a participant at this time.
    • Your bags will be left in the open staging area, so please do not bring any valuables into the facility.
    • All water fountains are currently unavailable - please bring your own water bottle.
    • Showers will be unavailable to all participants, as well.
    • At the conclusion of your ice time, you will have approximately 5-10 minutes to remove your skates and exit the building, as we need time to properly clean between each group.
    • Guests are asked to stay home if they are feeling ill.
    • There will be no lost-and-found - all items left behind will be discarded.

    These policies will continuously be reviewed and updated as state mandates allow.

    Please view the materials below for more information and to watch a walkthrough video of how to enter the building and access the ice safely.

    CLICK HERE to Register Online

    Online registration for all public activities is highly encouraged. There will be NO REFUNDS on registrations purchased online for public events, accounts credits will be issued if needed. If you believe you already have an account, upon login, click FORGOT PASSWORD to access your information.

    SOCIAL-DISTANCING FLOOR PLAN

    WALKTHROUGH DEMONSTRATION VIDEO

    As a demonstration, this video is intended to give you an idea of what to expect when you return. Due to the ever-changing policy set forth by the governor, please click the link below for the most up-to-date information on our arena's complete reopening policies and procedures plan.

    REGISTRATION PROCESS

    Online registration for all public activities is highly encouraged.  To access your account (or create a new one) and register for on-ice activities, click here.

    If you believe you already have an account, upon login, click FORGOT PASSWORD to access your information.

    Freestyle Skaters - Priority will be given to home club (OSA) skaters.

    OSA Skaters - Accounts should already exist for your skater. Upon login, click FORGOT PASSWORD to retrieve your account.

    Check out the video here for a walkthrough on how to register.